Mondo **** with Vodacom

Mondo sales agents are the worst. I was phoned in December to upgrade my contract by one of their agents. The deal would include my same contract, only for a reduced price. Being very skeptical, I asked the agent many times, "are you sure nothing will be added to my contract". He assured me "no mam, we are giving you an amazing deal today, it is the same contract for a reduced price". After receiving my invoice for the month I noticed that a new contract has been added to my name. I NEVER agreed to have a new contract, I only agreed that my existing contract will be changed. I already have two contracts with Vodacom, I definitely do not need (or need to pay) for a third contract. I feel ****med by both this company and Vodacom, why would Vodacom do business with people who either do not explain things properly to their clients or who is straight out trying to **** us.