Mondo rude personnel

This lady at Mondo calls me to basically offer me a data package and i wish not to accept it, then offers me a cellphone contract with Telkom and tells me that it is R185 a month because if i lose my current cellphone i must pay excess everytime.

i tell her that i can utilise that money for other stuff and she just hangs up. No thank you for your time or anything.

if you really want to sell a product, you'll give your operators soft skills training on how to handle customers. i wasnt rude or abrupt with her, i gave a chance to explain herself.