Mondo Rewardscompany MTN

<div>This business is also the Rewards company but they did not mention it when they coerced me into upgrading my MTN contract and tried to authorize a 20K debit order from my bank. They pretended to be MTN and did not mention that they are a third party company. Their correspondence to me is from the Rewardscompany...They have phoned and emailed as the rewards company but the contract is still not reversed and we are now out of the 10 day cooling period... Now I understand why, because this contract is with Mondo. Rewardscompany just keep on apologising for the delay...

I'm under the impression that I'm dealing with the rewards company.. but I was misled... It's also Mondo.

Mondo/Rewards company still have not cancelled my MTN upgrade which I'm entitled to do as I was still in the cooling off period, and they did not act truthfully or sent me a contract as promised. As the rewards company they are now claiming its up to MTN but MTN said they can't cancel, it's Mondo/rewardscompany that needs to do it.

How do I know it's Mondo? The person who phoned me said I should not go to MTN to cancel as they will tell me to contact Mondo... So many entities?

I do not care if they are an approved trade partner of MTN, I did not enter into a contract with this company legally. I was misled.</div>