LM
Loraine M
1 reviews | Active since Oct 2020
02 Feb 2021, 09:48
MONDO / REWARDSCO are the PITS....
Got sold an upgrade with MTN through Mondo/Rewardsco. Got the phone in October 2020 and returned it within 5 days as i was not happy with the device. Did the entire process of dropping it off at a MTN store, getting IRMS numbers and then waiting for the factory to give feedback. Called every week since and we are in Feb 2021 with no feedback as to what is happening with the cancellation. Random amounts have been deducted from my account from MTN and no way that i can stop it as no one know's what is going on or how to cancel the contract. It is easy to sign someone up for their contracts, but VERY difficult for them to rectify the situation. DO NOT USE MONDO OR REWARDSCO!!!!
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Mondo's replyOfficial
23 Feb 2021, 16:08Hi Loraine,
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team
Mondo's reply23 Feb 2021, 16:08
Official
Hi Loraine,
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team