AT
Alexia T
1 reviews | Active since Nov 2012
19 Jul 2023, 11:12
Mondo Rewards - Vodacom Rewards
Good day. I want to inform everyone not to use Mondo Rewards, as they lie to you promising better deals and mislead you to believe so. This is the third time I was caught by them. They present themselves as Vodacom Rewards and not as Mondo. After sales and you have any queries, you never get any feedback. If I could, I wouldn't even give them a one star. So please be advised.
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Replies (2)
Mondo's replyOfficial
19 Jul 2023, 13:13Good day,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultants to contact you and assist with your query.
Your Case Number is: RCO420983
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultants to contact you and assist with your query.
Your Case Number is: RCO420983
Regards,
The Mondo Team
Mondo's reply19 Jul 2023, 13:13
Official
Good day,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultants to contact you and assist with your query.
Your Case Number is: RCO420983
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultants to contact you and assist with your query.
Your Case Number is: RCO420983
Regards,
The Mondo Team
AT
Alexia T's updateReviewer Update
19 Jul 2023, 16:51Thanks. How long will it take for the reply?
AT
Alexia T's update19 Jul 2023, 16:51
Reviewer Update
Thanks. How long will it take for the reply?