QH
Quinton H

1 reviews | Active since Feb 2014

23 May 2017, 08:44

Mondo - refund

<p>A refund was supposed to have been done on my account. i sent all the details to Mondo on the 6th may 2017. i am yet to receive this refund. when i called yesterday the consultant Christine Michael was on another call who apparently doen the refund. I sent an email as the other consultant could not assist me with my questions. I sent an email to Christine as well to call me to answer my questions. I am yet to receive this call from her. To everyone out there stay clear of them they are the worse to deal with should you have any problems. They promise you the world, but all you get is empty promises and excuses as to why something has not happened. Stay away. Their rating is -5 stars.</p>

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Replies (1)
Mondo
Mondo's reply23 May 2017, 09:48
Official

Good day Quinton,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

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