MG
Manda G
1 reviews | Active since Mar 2020
17 Dec 2021, 13:39
Mondo - really questionable business practice.
So lightning does strike twice...
My Telkom Mobile Account has ONCE AGSIN not been updated with payments made to Mondo, the exact same thing happened to me last year, same time. Only difference now is I have been handed over to a lawyer. Mondo can't supply me with updated details on my Telkom Mobile Account, they just can't.
I would never do anything again where Mondo is involved, and I am most definitely spreading the word. Worst of the worst to deal with.
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Mondo's replyOfficial
17 Dec 2021, 13:45Good day Manda,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO162636
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO162636
Regards,
The Mondo Team
Mondo's reply17 Dec 2021, 13:45
Official
Good day Manda,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO162636
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO162636
Regards,
The Mondo Team