MONDO proves to be an *********** Vendor of Telkom

Well I am not a client of Mondo but would like to comment on a case I am currently dealing with of *****. Now this company processed an order of two devices under telkom now from my understanding when doing a sale one needs to confirm or submit the following 3 months payslip, bank statement and ID copy now my question is how did this sale get processed without my consent I have dealt with telkom and they have closed the case but my concern now is my credit and the fact that this will also happen to other people who have lost may it be an ID or bank details. This company called Mondo is so useless including the agents working there that they can't revert back to me with feedback as promised. I first spoke to Prince Ndlovu yesterday Cecilia Khumalo.. Now this has affected my record to a point where I wanted to buy vehicle now I can't because of stupid contract deal that's not even in my possession. If this SHOUT OUT is not going to do any difference I will personally come to Mondo and deal with you guys personally and I want the agent that processed the order to provide the details of where the device was delivered to, because with the waybill number on the system it seems the phone was not delivered as it is not traceable using the waybill number. Telkom should stop online application especially with vendors who don't show competence and don't take our vital information serious now with the new Gdp in place must say m very disappointed but hope you will get to the bottom of this before I do