MONDO POOR SERVICE AND LIES
Last week a MTN consultant referred me to Mondo... Oh holy more lies! Useless is a understatement!
POOR SERVICE
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Replies (3)0
Replies (3)
Mondo's replyOfficial
16 Mar 2022, 08:48Good day Mehrunisa,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO196847
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO196847
Regards,
The Mondo Team
Mondo's reply16 Mar 2022, 08:48
Official
Good day Mehrunisa,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO196847
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO196847
Regards,
The Mondo Team
's updateReviewer Update
18 Mar 2022, 07:52I am still waiting for you'll to contact me..
's update18 Mar 2022, 07:52
Reviewer Update
I am still waiting for you'll to contact me..
Mondo's replyOfficial
06 Apr 2022, 11:36Hi Mehrunisa,
Please note that we have escalated your query to the relevant department.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Please note that we have escalated your query to the relevant department.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply06 Apr 2022, 11:36
Official
Hi Mehrunisa,
Please note that we have escalated your query to the relevant department.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Please note that we have escalated your query to the relevant department.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team