PB
Phumzile B
1 reviews | Active since Aug 2022
22 Aug 2022, 16:12
Mondo phone contract
It's been 3weeks waiting for feedback on my application for phone contract all I get is funeral policy didn't sign up for
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
22 Aug 2022, 16:15Good day Phumzile,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO263046
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO263046
Regards,
The Mondo Team
Mondo's reply22 Aug 2022, 16:15
Official
Good day Phumzile,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO263046
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO263046
Regards,
The Mondo Team
Mondo's replyOfficial
24 Aug 2022, 10:32Hi Phumzile,
Trust you are well.
Please note that your recent MTN application was unsuccessful, therefore, you may reapply for a deal after 90 days.
Due to the above, the Vuka policy for contract cover has been cancelled.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN application was unsuccessful, therefore, you may reapply for a deal after 90 days.
Due to the above, the Vuka policy for contract cover has been cancelled.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply24 Aug 2022, 10:32
Official
Hi Phumzile,
Trust you are well.
Please note that your recent MTN application was unsuccessful, therefore, you may reapply for a deal after 90 days.
Due to the above, the Vuka policy for contract cover has been cancelled.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN application was unsuccessful, therefore, you may reapply for a deal after 90 days.
Due to the above, the Vuka policy for contract cover has been cancelled.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team