Mondo pathetic service

In August of 2021 I was cantacted by Mondo for a data contract. I was only told that it was a 20gb contract with a wifi device. I accepted, however on receiving the Sim and device I quickly realized that it was 10gb anytime data and 10gb split between various other platforms. I phoned to cancel as I was misinformed and did not need this contract. They uplifted the device but without fail, the debit order still goes off. I have contacted them numerous times regarding the issue with absolutely no avail. I have contacted mtn direct to be told they can't do anything as the contract is to Mondo. Every time I call Mondo it is CHARGED and I only get the run around with absolutely no help.

This is absolutely pathetic. I advise everyone to stay away from this provider