Mondo or Mon'don't??

As a relatively new service, Mondo can be forgiven for a delay in activating my new and much anticipated cell-phone service, but the lack of communication and the continual, automatically-generated responses to increasingly frustrated questions, leaves a lot to be desired. A complete lack of explanation and interest. Three and a half weeks of frustration ended today. Mondo, tour dealsvare great, but get your communication up to scratch. Much improvements are needed.