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Jamaine S

1 reviews | Active since Jul 2017

10 Jul 2017, 21:48

MONDO - NOW WE'RE *****ING AND ROBBING CLIENTS!!!!!

<p>Aproximmately 3 months ago i received a call from a very well spoken gentleman promoting a Telkom, R 149.00 per month deal which i gladly accepted. Based on all my questions and the "****" answers i was given, i decided to call Mondo to cancel this deal as i realised i was manipulated into accepting this deal by that very "well spoken" gentleman. I was told that i needed to refer back to Telkom since it was past days. I went to Telkom Chatsworth Centre, and was told that i needed to refer to Mondo. WTH????????? I sent 3 emails to Mondo, completed the cancellations form at Telkom and emailed to them. No response and no feedback whatsoever. All i want is for you to call me on ********** 702 to obtain a date, time and place that you can collect your device from, and IMMEDIATELY CANCEL THIS DEAL. </p>

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Replies (2)
Mondo
Mondo's reply11 Jul 2017, 10:01
Official

Good day Jamaine,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

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Mondo
Mondo's reply20 Oct 2017, 17:58
Official

Hi Jamaine

We have not been successful contacting you, however, we trust that your query has now been resolved.

Should you have any further queries please feel free to contact.

Regards,

Mondo Team

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