NM
Nqobile M
1 reviews | Active since Jul 2020
29 Jul 2021, 09:55
Mondo not so good
Mondo called me and sold a product which I agreed to and took it. A week later they sent me double of what I asked for and for double the amount, They take toooooooo long to reply to emails and some you only receive the automated response and never the real one.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
29 Jul 2021, 10:02Hi Nqobile,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128938
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128938
Regards,
The Mondo Team
Mondo's reply29 Jul 2021, 10:02
Official
Hi Nqobile,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128938
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO128938
Regards,
The Mondo Team
NM
Nqobile M's updateReviewer Update
29 Jul 2021, 10:19I would appreciate that. Thanks
NM
Nqobile M's update29 Jul 2021, 10:19
Reviewer Update
I would appreciate that. Thanks
Mondo's replyOfficial
29 Jul 2021, 10:25Good day,
You are welcome.
Regards,
The Mondo Team
You are welcome.
Regards,
The Mondo Team
Mondo's reply29 Jul 2021, 10:25
Official
Good day,
You are welcome.
Regards,
The Mondo Team
You are welcome.
Regards,
The Mondo Team
Mondo's replyOfficial
29 Jul 2021, 15:32Hi Nqobile,
Thank you for allowing Kim to service you.
As discussed with Kim, you have a better understanding of your package.
We have emailed you a breakdown of the package.
Should you have any further queries you are welcome to call or email our team.
Regards,
The Mondo Team
Thank you for allowing Kim to service you.
As discussed with Kim, you have a better understanding of your package.
We have emailed you a breakdown of the package.
Should you have any further queries you are welcome to call or email our team.
Regards,
The Mondo Team
Mondo's reply29 Jul 2021, 15:32
Official
Hi Nqobile,
Thank you for allowing Kim to service you.
As discussed with Kim, you have a better understanding of your package.
We have emailed you a breakdown of the package.
Should you have any further queries you are welcome to call or email our team.
Regards,
The Mondo Team
Thank you for allowing Kim to service you.
As discussed with Kim, you have a better understanding of your package.
We have emailed you a breakdown of the package.
Should you have any further queries you are welcome to call or email our team.
Regards,
The Mondo Team