LE
Le-Roy Erasmus
1 reviews | Active since Aug 2015
16 Feb 2022, 08:50
Mondo not delivering
USELESS! USELESS! USELESS! I got approve 07 October 2021, to date I haven't received my device. No one calling to advise what is happening. Last week I got another call regarding a new application which was also approved. The lady advised that the phone will be delivered this week. Today when I called there is no stock, same story since 7/10/21
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Mondo's replyOfficial
16 Feb 2022, 08:58Good day Le-Roy,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185331
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185331
Regards,
The Mondo Team
Mondo's reply16 Feb 2022, 08:58
Official
Good day Le-Roy,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185331
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185331
Regards,
The Mondo Team