!!!! MONDO MTN TERRIBLE SERVICE !!!!!!!!!!!!

Please guys stay away from Mondo MTN if you have any issue it will be your problem to sort out. I took a combo deal for my wife in Jan 2022 and in order to get the Free Tab it must be redeemed on the samsung members site. We only received the phone on the 29th March because they were awaiting stock and the deal ended 28th feb. I called samsung and was advised the deal ended and i need to call Mondo. I called Mondo and Sipho told me its the clients responsibility to redeed the tab however to redeem the TAB i have to first register the Samsung FE serial and IMEI number but how can I if the phone was only received after the promotion.. They told me straight there is nothing they can do i must take the phone to a MTN store if i want to cancel.