pS
pro S
1 reviews | Active since Feb 2013
24 Jul 2023, 16:08
MONDO (MTN) reaping people off
MTN Made their biggest mistake here, by using third party Mondo, their sales department is so horrible, by not disclosing main terms and conditions of the contract, the customer must be slap with huge unnecessary bill month end, their agents are just looking at making incentives. and reaching targets, after this contract i will leave MTN after 20 yrs with them
Helpful (0)
Replies (1)0
Replies (1)
Mondo's replyOfficial
24 Jul 2023, 16:18Good day,
Thank you for taking the time to write to us about your upgrade dispute.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO422355.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your upgrade dispute.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO422355.
Regards,
The Mondo Team
Mondo's reply24 Jul 2023, 16:18
Official
Good day,
Thank you for taking the time to write to us about your upgrade dispute.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO422355.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your upgrade dispute.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO422355.
Regards,
The Mondo Team