Mondo, Mtn, DSV services rating

You promised me that the parcel delivery tracking link wil be sent. You promised me 3 to5 day delivery and that i would be able to track my parcel and i can't do that even. the courier company DSV worst services courier ever they and Mondo agents say they will deliver same day delivery after confirming my address and every time they say that the parcel delivery is booked same day delivery and when they or we agreed to that day and they never arrived, they say no its booked for the next day when i call them back after waiting for hours i mean the hole day at that location. And then every time they say they will call me back and they never do. 1 person called me back and made promises. I've been put on hold 11 times waited and I've been put on hold for 10 minutes ever 2de time and waiting for them to return my calls and got disconnected. I have been waiting for a approved parcel for 3 weeks now today. They're promised and said yes every thing is in order every time Leirs! I have never done a proper rating. But this is the worst ive been treated and **** to from numerous services agents in my life. I know Mtn is the worst provider and I've been stuck contract wise for 25 years and to have even worse supported services providers link to them just made it my limit. How can i even trust MTN and now can't even trust Mondo or DSV because of their lies. Am i even getting the package i was promised? Worst service providers ever.