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Thembi S

1 reviews | Active since Jul 2021

28 Jul 2021, 07:17

Mondo MTN

Very disappointed with the service I received. Places an order on the 21 July for an MTN deal and it was approved and even arranged for delivery. While waiting for delivery I received a msg from MTN saying my application was decline

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Replies (4)
Mondo
Mondo's reply28 Jul 2021, 07:38
Official
Hi Thembi,
 
Thank you for taking the time to write to us about your MTN Application.

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO128720
 
Regards,
 
The Mondo Team
TS
Thembi S's update28 Jul 2021, 08:16
Reviewer Update
Thank you for your response
Mondo
Mondo's reply28 Jul 2021, 08:17
Official
Good day,

You are welcome.

Regards,
The Mondo Team
Mondo
Mondo's reply06 Aug 2021, 09:08
Official
Hi Thembi,
 
We regret to inform you that your application was not successful.

We sincerely apologize for this.

Your query will be closed.

If there is anything we can help with, please reach out to us.
 
Regards,
 
The Mondo Team