NK
Nomalanga K
1 reviews | Active since Feb 2021
28 Dec 2023, 20:15
Mondo MTN Contract
I've app**** for a phone with MTN and when I call they saying my application was with their sub contractor Mondo It's been 8 days now and I still don't have a phone. I asked the agent what other alternative iPhones do you have the agent says there's no phones. I need to know whats going on cause you said delivery takes 3-7 working days.
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Mondo's replyOfficial
29 Dec 2023, 09:08 Hi Nomalanga,
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Your MTN application was captured on the 20th of December and due to the holiday season there is a bit of a delay in delivery however your order will be prioritized. We will keep you updated once it has been finalized.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Your MTN application was captured on the 20th of December and due to the holiday season there is a bit of a delay in delivery however your order will be prioritized. We will keep you updated once it has been finalized.
Regards,
The Mondo Team
Mondo's reply29 Dec 2023, 09:08
Official
Hi Nomalanga,
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Your MTN application was captured on the 20th of December and due to the holiday season there is a bit of a delay in delivery however your order will be prioritized. We will keep you updated once it has been finalized.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Your MTN application was captured on the 20th of December and due to the holiday season there is a bit of a delay in delivery however your order will be prioritized. We will keep you updated once it has been finalized.
Regards,
The Mondo Team