PR
Paul R
1 reviews | Active since Sept 2017
23 Oct 2022, 12:42
Mondo MTN contract
Mondo MTN does not share your tracking number for parcel and always is saying they don’t know when the phones they have will arrive or anything not very helpful at all. I did a application the 28th September and have been waiting for a tracking number ever since
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
24 Oct 2022, 08:33Good day Paul,
Thank you for taking the time to write to us about your MTN application query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO289877
Regards,
The Mondo Team
Mondo's reply24 Oct 2022, 08:33
Official
Good day Paul,
Thank you for taking the time to write to us about your MTN application query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO289877
Regards,
The Mondo Team
Mondo's replyOfficial
19 Dec 2022, 11:14Hi Paul,
Trust you are well.
Please note that the MTN application that was done in September reflects as cancelled.
We do apologize for the delay and inconvenience caused.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that the MTN application that was done in September reflects as cancelled.
We do apologize for the delay and inconvenience caused.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply19 Dec 2022, 11:14
Official
Hi Paul,
Trust you are well.
Please note that the MTN application that was done in September reflects as cancelled.
We do apologize for the delay and inconvenience caused.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that the MTN application that was done in September reflects as cancelled.
We do apologize for the delay and inconvenience caused.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team