OS
Obed S
1 reviews | Active since Oct 2022
17 Oct 2023, 12:48
Mondo & MTN contract *****
I’m very much frustrated with Mondo & MTN for allowing several ***** contracts to be opened under my name. Does it make sense for Mondo to issue out contracts without verifying if the customer is who they say they are?
The only logical explanation, I have for this is that an inside job was done and that’s how my information was used to apply for the ***** contracts.
I will not rest until the ****mer is found and brought to justice therefore, I’ll be perusing recourse and hopefully a letter to the ombudsman will also help fasten my grievance.
I wouldn’t recommend Mondo to anybody because they have no checks and balances to ensure ***** isn’t committed.
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Replies (1)Mondo's replyOfficial
17 Oct 2023, 14:23Hi Obed,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to update you.
Your Case Number is: RCO444921.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to update you.
Your Case Number is: RCO444921.
Regards,
The Mondo Team
Mondo's reply17 Oct 2023, 14:23
Official
Hi Obed,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to update you.
Your Case Number is: RCO444921.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to update you.
Your Case Number is: RCO444921.
Regards,
The Mondo Team
