mM
muntu M
1 reviews | Active since Feb 2018
28 Apr 2021, 09:46
Mondo MTN contact cancellation not resolved
Mondo promised me that the MTN contract wrongfully activated was cancelled , now my credit rating is spoiled because of them. Please fix this issue asap
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Replies (2)
Mondo's replyOfficial
28 Apr 2021, 09:56Good day Muntu
Trust you are well.
Our sincere apologies for the service you have recieved trying to cancel your contract.
Please note your query has been escalated to a consultant who will be contacting you shortly.
Regards,
The Mondo Team
Trust you are well.
Our sincere apologies for the service you have recieved trying to cancel your contract.
Please note your query has been escalated to a consultant who will be contacting you shortly.
Regards,
The Mondo Team
Mondo's reply28 Apr 2021, 09:56
Official
Good day Muntu
Trust you are well.
Our sincere apologies for the service you have recieved trying to cancel your contract.
Please note your query has been escalated to a consultant who will be contacting you shortly.
Regards,
The Mondo Team
Trust you are well.
Our sincere apologies for the service you have recieved trying to cancel your contract.
Please note your query has been escalated to a consultant who will be contacting you shortly.
Regards,
The Mondo Team
Mondo's replyOfficial
30 Apr 2021, 14:32Hi Muntu ,
Please note that MTN has confirmed that your contract is cancelled.
Our team has emailed you the proof of the cancellation.
Kindly call MTN customer care with regards to your billing issues on 083135 and quote the reference number on the email sent to you.
Your query will be closed on Mondo's side.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Please note that MTN has confirmed that your contract is cancelled.
Our team has emailed you the proof of the cancellation.
Kindly call MTN customer care with regards to your billing issues on 083135 and quote the reference number on the email sent to you.
Your query will be closed on Mondo's side.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Mondo's reply30 Apr 2021, 14:32
Official
Hi Muntu ,
Please note that MTN has confirmed that your contract is cancelled.
Our team has emailed you the proof of the cancellation.
Kindly call MTN customer care with regards to your billing issues on 083135 and quote the reference number on the email sent to you.
Your query will be closed on Mondo's side.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Please note that MTN has confirmed that your contract is cancelled.
Our team has emailed you the proof of the cancellation.
Kindly call MTN customer care with regards to your billing issues on 083135 and quote the reference number on the email sent to you.
Your query will be closed on Mondo's side.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team