KB
Khunga B
1 reviews | Active since Jul 2014
12 Oct 2021, 10:30
Mondo / MTN Clear my billing!!
MTN and Mondo are the subjects of my nightmares everyday. Contract is ending, but I can't cancel because Mondo is billing me for early cancelation, when i canceled the contract within the prescribed period. This is such poor service.
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Mondo's replyOfficial
12 Oct 2021, 10:41Hi Khunga,
Thank you for taking the time to write to us about your MTN refund.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO127261
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN refund.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO127261
Regards,
The Mondo Team
Mondo's reply12 Oct 2021, 10:41
Official
Hi Khunga,
Thank you for taking the time to write to us about your MTN refund.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO127261
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN refund.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO127261
Regards,
The Mondo Team