aG
astrid G
1 reviews | Active since Jul 2011
21 Sept 2022, 16:53
MONDO - MTN
WORST COMPANY TO DEAL WITH HIM ....... HAVE BEEN WAITING SINCE NOVEMBER 2021 FOR A REFUND DISGUSTING REALLLY
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Replies (2)
Mondo's replyOfficial
21 Sept 2022, 16:56Good day Astrid,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO261286
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO261286
Regards,
The Mondo Team
Mondo's reply21 Sept 2022, 16:56
Official
Good day Astrid,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO261286
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO261286
Regards,
The Mondo Team
Mondo's replyOfficial
27 Sept 2022, 11:17Good Day Astrid,
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# *** & SR# ***
Adjustment Number - MC*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# *** & SR# ***
Adjustment Number - MC*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply27 Sept 2022, 11:17
Official
Good Day Astrid,
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# *** & SR# ***
Adjustment Number - MC*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# *** & SR# ***
Adjustment Number - MC*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team