tM
thabo M

1 reviews | Active since Nov 2019

15 Nov 2019, 16:20

MONDO MTN ARE *******S

Received a MTN contract from these folks. Promised that the deal would be R269 and that i would get R200 worth of airtime to convertable to data. To my surprise, none of that was true. My monthly premiums changes anytime and I cant convert the airtime to data. I launched a complaint and was told that i would get R269 (times 2), im waiting till today. Its been more than a month now. I ended up not paying my monthly premiums because of all this and now they are demanding their money while they owe me twice as much. THEY ARE A **** !!!!!!!!!!!!!!!!!!

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Replies (2)
Mondo
Mondo's reply15 Nov 2019, 16:46
Official
Good Day Thabo, 

Thank you for raising your query with us.

Please note that we are attending to your query with the utmost urgency.

Kind Regards,

Mondo Team
Mondo
Mondo's reply19 Nov 2019, 14:37
Official
Good Day Thabo,

As discussed with our consultant, your credit has been submitted and your query is now resolved.

You should receive this by 22-11-2019.

Should you have any further queries please email us.

Kind Regards,

Mondo Team