TP
Toni P
1 reviews | Active since May 2023
31 Aug 2023, 13:32
Mondo MTN
Mondo MTN the sales team are so quick to make sales that they deliver the wrong phone and take time in cancellations now I’m still waiting for my refund. I keep calling all I get is the matter has been escalated.
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Mondo's replyOfficial
31 Aug 2023, 15:07Hi Toni,
We're so sorry to hear that your experience with Mondo was a negative one.
Your MTN contract has been cancelled, we have escalated for credits to be passed and will keep you updated every step of the way.
Your feedback is invaluable to us so thank you for sharing.
Our team is committed to ensuring that you have only positive experiences with us going forward.
Your MTN contract has been cancelled, we have escalated for credits to be passed and will keep you updated every step of the way.
Your feedback is invaluable to us so thank you for sharing.
Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team
Mondo's reply31 Aug 2023, 15:07
Official
Hi Toni,
We're so sorry to hear that your experience with Mondo was a negative one.
Your MTN contract has been cancelled, we have escalated for credits to be passed and will keep you updated every step of the way.
Your feedback is invaluable to us so thank you for sharing.
Our team is committed to ensuring that you have only positive experiences with us going forward.
Your MTN contract has been cancelled, we have escalated for credits to be passed and will keep you updated every step of the way.
Your feedback is invaluable to us so thank you for sharing.
Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team