lK
lisa K

1 reviews | Active since Jan 2012

20 Jun 2017, 13:35

Mondo mobile *****: Call centre not interested!

<p>Mondo Mobile agent T Govender made an application for a WIFI router and 2 Gig contract with Vodacom using my details today. Suspiciously this happened the Tuesday after I returned to Cape Town after a weekend in Durban. I called Mondo mobile to try to report this. The agent Roland would not allow me to speak to the manager Vis Chetty. They seem more interested in concealing the ********** activities occurring than tracing the culprit.</p>

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Replies (2)
Mondo
Mondo's reply20 Jun 2017, 14:08
Official

Good day Lisa,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

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Mondo
Mondo's reply20 Oct 2017, 17:43
Official

Hi Lisa,

We have not been successful contacting you, however, we trust that your query has now been resolved.

Should you have any further queries please feel free to contact.

Regards,

Mondo Team

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