RT
Ruan T
1 reviews | Active since Apr 2022
08 Apr 2022, 14:29
Mondo mobile application
I app**** for a Telkom contract on the 6th of April 2022. A debid order activation for Telkom was sent to my online banking app which i accepted. Now here is the problem i was told they would get back to me to let me know if the application was approved or declined which was not done. I registered an online follow up on their online helpdesk website without success. Now my question is was it approved or declined. please get back to me. If declined then why was a debit order set up on my account? Please get back to me regarding this
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
08 Apr 2022, 14:41Hi Ruan,
Thank you for taking the time to write to us about your Telkom application query.
Please note that your application is currently in the vetting stage and the admin fee will only be deducted if your application is approved.
Should your application be declined, no admin fee will be debited.
Case Number: RCO209311
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom application query.
Please note that your application is currently in the vetting stage and the admin fee will only be deducted if your application is approved.
Should your application be declined, no admin fee will be debited.
Case Number: RCO209311
Regards,
The Mondo Team
Best regards,
Mondo's reply08 Apr 2022, 14:41
Official
Hi Ruan,
Thank you for taking the time to write to us about your Telkom application query.
Please note that your application is currently in the vetting stage and the admin fee will only be deducted if your application is approved.
Should your application be declined, no admin fee will be debited.
Case Number: RCO209311
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom application query.
Please note that your application is currently in the vetting stage and the admin fee will only be deducted if your application is approved.
Should your application be declined, no admin fee will be debited.
Case Number: RCO209311
Regards,
The Mondo Team
Best regards,
RT
Ruan T's updateReviewer Update
08 Apr 2022, 14:45Thanks for the feedback Mondo. It is highly appreciated. This goes to show that you value your customers. Thanks for the quick response
RT
Ruan T's update08 Apr 2022, 14:45
Reviewer Update
Thanks for the feedback Mondo. It is highly appreciated. This goes to show that you value your customers. Thanks for the quick response
Mondo's replyOfficial
08 Apr 2022, 14:59Hi Ruan,
You are most welcome.
Regards,
The Mondo Team
You are most welcome.
Regards,
The Mondo Team
Best regards,
Mondo's reply08 Apr 2022, 14:59
Official
Hi Ruan,
You are most welcome.
Regards,
The Mondo Team
You are most welcome.
Regards,
The Mondo Team
Best regards,