AM
Anelisa M
1 reviews | Active since Oct 2022
19 Jun 2023, 22:03
Mondo mobile
I am not happy with Mondo mobile my brother (Yonda Mack Makanda)app**** for a phone contract and everything was finalised but he has not received the phone it’s been more than 10 days and their delivery takes 7 to 10 working days .We have been calling them and nobody respond
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Mondo's replyOfficial
20 Jun 2023, 08:44Hi Anelisa,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO411132
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO411132
Regards,
The Mondo Team
Mondo's reply20 Jun 2023, 08:44
Official
Hi Anelisa,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO411132
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO411132
Regards,
The Mondo Team