BP
Belinda P

1 reviews | Active since Jul 2017

31 Jul 2017, 15:33

Mondo Mobile

<p>I was phoned by Mondo Mobile about a week and a half ago offering me the following : Samsung 10 inch tablets for R179.00 (R200 airtime) a month.</p> <p>So I took two contracts, one for each child. When the stock was delivered I received 7 inch tablets. So I contacted Vodacom straight away and they put me through to Mondo Mobile. I informed them that I received the wrong size tablets and that I want the correct stock delivered to me. They must cancel the contract until this matter is sorted out. They contacted me back the next day informing me that I am correct and this is the what was offered to me. I told them that I wanted the 10 inch tablets. The lady said to me that she will get a supervisor to phone me back. Well I am still waiting. Tried twice to phone and speak to a supervisor who is never available. The money for the contract has been deducted off my account today. </p> <p> </p> <p>So all I can say is dont order anything from Mondo Mobile.</p> <p> </p> <p>Belinda</p>

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Replies (1)
Mondo
Mondo's reply01 Aug 2017, 10:36
Official

Good day Belinda,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

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