Mondo misleading customers into contracts on vodacom plans

Was called by Mondo to "enhance" my existing vodacom package. The consultant misLED me into believing that I was not locked into to any contract over any period of time. The consultant explained that it is simply an offer from Vodacom to enhance my contract with no cost and no lock in.

I was specific in my brief that I did not want to be locked into a contract. Only to find out when i was upgrading to a new phone that i was locked into a 24 momth contract sold to me by this comsultant. I was waiting for a specific phone to come out before upgrading. This is now delaying my upgrade and also may make me miss a limited deal to trade in my phone.

In chatting to Vodacom consultants, it seems this is the modus operandi of this instituion i was called by to entice clients into contracts by giving them misleading information around lock in periods to effect a sale. I am deeply upset and refuse to accept this level of mistreatment which actually amounts to *****.

I asked them to reverse/ cancel the ******* contract I have been misled into. They have promised to resolve but NEVER have and NEVER called to make it right as they promised.

Mondo should be taken to task for ***** and misleading customers into contracts and allowing consultants to shaft vodacom customers.

Mahir