Mondo Misleading

<p>In late August early September a consultant phoned my elderly mother to "Upgrade" her phone from the Uchoose 150 contract to the 200 and this included a Vodacom Smart Tab 2.</p> <p>She is not to clued up when it comes to these type of things so I took the phone, and firstly asked if he is from Vodacom Direct, to which he rep**** "Yes", as I only deal with Vodacom Direct I asked him again if he is from Vodacom Direct and he stated not to worry as he was yes.</p> <p>Well the 5th of September 2016 the invoice with the package arrived. It did not have one tabled but two, which I thought was weird, but it was on the invoice at zero charge and it is a Vodacom invoice and not a Mondo invoice, so I thought it must be legit.</p> <p>We only later found out when my mother got SMS's that her account is in arrears that we picked up something was wrong. The consultant sold her an extra contract and did not upgraded the old one. So she now has an extra contract on her name. When I phoned Vodacom direct they said that she was only elligible for an upgrade next year.</p> <p>I haven't been ablt to get through to their customer care helpline to get this number canceld.</p> <p>From what I read here, there seems to be a lot of false statement from Mondo and I really feel they are conducting business in a dishonest manner and willingly mislead the public to sell contracts.</p>