GJ
Galiema J
1 reviews | Active since Jul 2023
14 Jul 2023, 14:22
Mondo ****mers
This is the worst service ever because of them not doing their work right my personal mtn phones has been blocked because of a cancellation fee that I am not liable for and to top it off they debited my account twice in one day and I'm not even sitting with the phone it has been returned in may and we in july and conveniently they blocked my devices that I haven't even taken out by them. They are *********** and hopeless a bunch of ****mers. I will never recommend anyone to do business with them.
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Replies (1)Mondo's replyOfficial
14 Jul 2023, 14:36Hi Galiema ,
Thank you for taking the time to write to us about your cancellation request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO419887.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your cancellation request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO419887.
Regards,
The Mondo Team
Mondo's reply14 Jul 2023, 14:36
Official
Hi Galiema ,
Thank you for taking the time to write to us about your cancellation request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO419887.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your cancellation request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO419887.
Regards,
The Mondo Team
