sM
sabelo M

1 reviews | Active since Apr 2014

22 Jul 2022, 14:23

Mondo lies about application approved

They'll lie to you theyll5 tell you your application is being approved while it's just pre approved.. then youll wait weeks or months not hearing anything from them till you call them then they'll say the device is out of stock... They jeep having excuses till they say you application was declined

0
Replies (1)
Mondo
Mondo's reply22 Jul 2022, 14:35
Official
Hi Sabelo,

Thank you for taking the time to write to us about your MTN query.

As per our records, your application that was processed on 05/07/2022 was conditionally approved, as you only qualified for a SIM only deal and we have found that you had requested for this application to be canceled.

The online application that you submitted on 18/07/2022 reflects as declined, therefore, you can only reapply for a deal after 90 days.

We do apologize for any inconvenience caused.

Your query will now be closed.

Have a great day further.

Regards,

The Mondo Team