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Angelo N

1 reviews | Active since Apr 2021

20 Apr 2021, 07:29

MONDO lies

Lying about a contract you will be getting, cant give you what you were promised and then trying to catch you into another contract to pay more, dont trust them, just go straight to the provider themselves. MONDO will catch you with some sceem.

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Replies (6)
Mondo
Mondo's reply20 Apr 2021, 08:15
Official
Hi Angelo,

Thank you sharing your concerns with our team with regards to the contract dispute raised.

We apologize for the service you have received. 

One of our customer care consultants will be in contact with you to provide you with feedback.

Reference Number:  RCO116894 

Regards,

The Mondo Team
AN
Angelo N's update20 Apr 2021, 12:42
Reviewer Update
Please do as soon as possible!!
Mondo
Mondo's reply20 Apr 2021, 16:35
Official
Hi Angelo,

As discussed with our consultant, you have requested for a callback with feedback on the dispute raised.

Regards,

The Mondo Team
Mondo
Mondo's reply20 Apr 2021, 17:03
Official
Hi Angelo,

As discussed with our consultant, feedback has been provided to you. 

Collection arrangements have been made.

Once the package is uplifted we will submit the cancellation.

Regards,

The Mondo Team
Mondo
Mondo's reply23 Apr 2021, 15:23
Official
Hi Angelo,

Please note that the courier company hasn't updated our team on the collection status as yet.

We have requested for the team to prioritize this.

Our will keep you updated on the progress of this.

Regards,

The Mondo Team
Mondo
Mondo's reply29 Apr 2021, 08:23
Official
Hi Angelo,

Please note that the package has been returned, cancellation submitted and actioned.

Your query is now resolved.

Should you have any further queries please call or email our team.

Regards,

The Mondo Team