JP
Joachim P
1 reviews | Active since Feb 2022
16 Feb 2022, 11:32
Mondo lack of communication
The customer care is friendly and helpful. The communication to customers is poor. Upgraded and with an enquiry after 2 months was informed that the order have been cancelled due to stock issues.
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Mondo's replyOfficial
16 Feb 2022, 11:36Good day,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185489
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185489
Regards,
The Mondo Team
Mondo's reply16 Feb 2022, 11:36
Official
Good day,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185489
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185489
Regards,
The Mondo Team