1 reviews | Active since Oct 2017
Mondo: just bad service or possibly a ****
We are requesting an MTN upgrade reversal by Mondo as up to date no devices were received and no signature for a contract were given to Mondo. Several e-mails (11), telephone calls to the call centre (30-60min) etc were performed but to no avail. It has been two months now and still no action.
MTN Direct can’t process an upgrade as Mondo is blocking the system with “their upgrade”. But no stock were received.
Can you please investigate and reverse an upgrade from Mondo.
Good day Belinda,
Thank you for bringing this matter to our attention.
We value your feedback as this can only help us to improve our service. One of our Senior Consultants will make contact with you shortly to assist you with your enquiry.
Kind Regards,
Mondo Team
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Good day Belinda,
Thank you for bringing this matter to our attention.
We value your feedback as this can only help us to improve our service. One of our Senior Consultants will make contact with you shortly to assist you with your enquiry.
Kind Regards,
Mondo Team
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