JS
Joan S
1 reviews | Active since Jan 2021
16 Jan 2021, 09:24
Mondo is **** indeed.
I got call from a sales person called Fatima.That lady she is a ****.She gave me nothing but false information.When I realised that,I immediately called my contract with 10days.But to my surprise they still debited money from my account under mtn.And when I try to reach them,their call lines are unreachable.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
16 Jan 2021, 09:29Hi,
We have received your query.
Kindly note that one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
We have received your query.
Kindly note that one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
Mondo's reply16 Jan 2021, 09:29
Official
Hi,
We have received your query.
Kindly note that one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
We have received your query.
Kindly note that one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
Mondo's replyOfficial
19 Jan 2021, 16:25Hi Joan,
As discussed with Kim, kindly note that we have escalated your cancellation to MTN and requested for priority to be placed on your request.
We will revert with feedback.
Regards
The Mondo Team
As discussed with Kim, kindly note that we have escalated your cancellation to MTN and requested for priority to be placed on your request.
We will revert with feedback.
Regards
The Mondo Team
Mondo's reply19 Jan 2021, 16:25
Official
Hi Joan,
As discussed with Kim, kindly note that we have escalated your cancellation to MTN and requested for priority to be placed on your request.
We will revert with feedback.
Regards
The Mondo Team
As discussed with Kim, kindly note that we have escalated your cancellation to MTN and requested for priority to be placed on your request.
We will revert with feedback.
Regards
The Mondo Team
Mondo's replyOfficial
22 Jan 2021, 17:51Hi Joan,
Please note that your lines have been deactivated and your query is resolved.
Should you have any further queries please feel free to email or call us.
Regards
The Mondo Team
Please note that your lines have been deactivated and your query is resolved.
Should you have any further queries please feel free to email or call us.
Regards
The Mondo Team
Mondo's reply22 Jan 2021, 17:51
Official
Hi Joan,
Please note that your lines have been deactivated and your query is resolved.
Should you have any further queries please feel free to email or call us.
Regards
The Mondo Team
Please note that your lines have been deactivated and your query is resolved.
Should you have any further queries please feel free to email or call us.
Regards
The Mondo Team
Mondo's replyOfficial
25 Jan 2021, 08:06Hi Joan,
Please note that your request has been actioned.
We have emailed you proof of deactivation from MTN.
Regards
The Mondo Team
Please note that your request has been actioned.
We have emailed you proof of deactivation from MTN.
Regards
The Mondo Team
Mondo's reply25 Jan 2021, 08:06
Official
Hi Joan,
Please note that your request has been actioned.
We have emailed you proof of deactivation from MTN.
Regards
The Mondo Team
Please note that your request has been actioned.
We have emailed you proof of deactivation from MTN.
Regards
The Mondo Team