1 reviews | Active since Apr 2011
Mondo is profiting from ********** accounts!
Mondo opened a ********** Telkom account on my behalf and I have been paying for a contract that I don't even have. I called their call centre and I was told to email an affidavit and a copy of my ID (with 3 signatures). I did that on the March 29 and I only got an automated response. On March 31, Thulile from Mondo Team acknowledged receiving the documents but nothing was said or done after that The deductions are carrying on to this day!! I tried solving the issue with Telkom and they send me from pillar to post....A bunch of **********!! They hire ********* because it's their employees who collude with other ********* to open these ********** account and Mondo doesn't bother to close them down because Mondo benefits from these ******** activities.
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO240744
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO240744
Regards,
The Mondo Team
Please note that we have escalated a ***** case to the Telkom ***** Team.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
Please note that we have escalated a ***** case to the Telkom ***** Team.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
Please note that the Telkom line to which you did not agree to has been canceled and deactivated from your Telkom account.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that the Telkom line to which you did not agree to has been canceled and deactivated from your Telkom account.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
