LM
Lehlogonolo M
1 reviews | Active since May 2012
02 May 2020, 18:39
Mondo is *****
A ********** account was opened by this company via Telkom. I have forwarded affidavits and sent numerous emails for the account to be closed and nothing has been done. I have been seriously inconvenienced by their inaction and refusal to deal with the matter.
To condone their dishonest practices they do not even have a ***** division. Its a pity such companies are allowed to exist and worse associate themselves with established brands.
Helpful (0)
Replies (6)0
Replies (6)
Mondo's replyOfficial
04 May 2020, 09:21Good Day Lehlogonolo,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's reply04 May 2020, 09:21
Official
Good Day Lehlogonolo,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's replyOfficial
12 May 2020, 15:21Good Day Lehlogonolo,
Please note that our team is working around the clock to resolve your team.
We will keep you posted on the status of your query.
Kind Regards,
Mondo Team
Please note that our team is working around the clock to resolve your team.
We will keep you posted on the status of your query.
Kind Regards,
Mondo Team
Mondo's reply12 May 2020, 15:21
Official
Good Day Lehlogonolo,
Please note that our team is working around the clock to resolve your team.
We will keep you posted on the status of your query.
Kind Regards,
Mondo Team
Please note that our team is working around the clock to resolve your team.
We will keep you posted on the status of your query.
Kind Regards,
Mondo Team
Mondo's replyOfficial
18 May 2020, 11:06Good Day Lehlogonolo,
As discussed with our consultant, please note that we have submitted the cancellation for you.
Our team will keep you updated on the progress of your query.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that we have submitted the cancellation for you.
Our team will keep you updated on the progress of your query.
Kind Regards,
Mondo Team
Mondo's reply18 May 2020, 11:06
Official
Good Day Lehlogonolo,
As discussed with our consultant, please note that we have submitted the cancellation for you.
Our team will keep you updated on the progress of your query.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that we have submitted the cancellation for you.
Our team will keep you updated on the progress of your query.
Kind Regards,
Mondo Team
Mondo's replyOfficial
20 May 2020, 13:43Good Day Lehlogonolo,
As discussed with our consultant, please note that your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please feel free to call or email our team.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please feel free to call or email our team.
Kind Regards,
Mondo Team
Mondo's reply20 May 2020, 13:43
Official
Good Day Lehlogonolo,
As discussed with our consultant, please note that your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please feel free to call or email our team.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please feel free to call or email our team.
Kind Regards,
Mondo Team
LM
Lehlogonolo M's updateReviewer Update
17 Aug 2020, 10:18Hello
***
With regards to below, I was informed that the account has been closed however Telkom has again debited my account. Please advise how that is possible when you said the account has been closed. This is totally unacceptable and the amount of ***** happening at your end needs to be investigated. I will also be reporting your company to the relevant authority.
***
With regards to below, I was informed that the account has been closed however Telkom has again debited my account. Please advise how that is possible when you said the account has been closed. This is totally unacceptable and the amount of ***** happening at your end needs to be investigated. I will also be reporting your company to the relevant authority.
LM
Lehlogonolo M's update17 Aug 2020, 10:18
Reviewer Update
Hello
***
With regards to below, I was informed that the account has been closed however Telkom has again debited my account. Please advise how that is possible when you said the account has been closed. This is totally unacceptable and the amount of ***** happening at your end needs to be investigated. I will also be reporting your company to the relevant authority.
***
With regards to below, I was informed that the account has been closed however Telkom has again debited my account. Please advise how that is possible when you said the account has been closed. This is totally unacceptable and the amount of ***** happening at your end needs to be investigated. I will also be reporting your company to the relevant authority.
Mondo's replyOfficial
11 Jan 2023, 14:31Mondo's reply11 Jan 2023, 14:31
Official