MS
Muneer S

1 reviews | Active since Apr 2018

07 Aug 2019, 22:31

Mondo is con artist. Stay away.

Please people. Never ever take out a contract from mondo. They con you into contracts that you never agreed to. I agreed to only 1 contract then they send 2 contracts. Now Telkom is billing me for 2 contracts. They went back and listened to voice recordings and heard that I only agreed to 1 contact. They agreed to cancel both contracts for me and waiver all fees. It's 3 months later and I'm still being billed for something which I don't even have anymore. I call Telkom and they say they waiting on mondo to tell them to cancel the contract then I phone mondo and they say they have sent through all the cancelation information. I just cs not win. I sm at the stage where I am going to get a lawyer to sue Telkom and mondo for making my name bad at the credit beaurea. Please never agree to anything that mondo sells over the phone.

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Replies (4)
Mondo
Mondo's reply08 Aug 2019, 08:20
Official
Good Day Muneer, 

Thank you for raising your query with us. 

Please note that we will be in contact with you shortly. 

Kind Regards, 

Mondo Team
Mondo
Mondo's reply08 Aug 2019, 08:46
Official
Good Day Muneer, 

Kindly note that we have attempted contacting you with no success.

Please respond to our email to advise on the best possible time to call you or please provide alternate contact details on the mail.

Kind Regards, 

Mondo Team
Mondo
Mondo's reply08 Aug 2019, 16:49
Official
Good Day Muneer, 
 
As per your discussion with our consultant, please note that we have escalated your cancellation to the network service provider. 

We have requested for priority to be placed on this request.

We will keep you updated on the progress of this.
 
Kind Regards, 

Mondo Team 
Mondo
Mondo's reply13 Aug 2019, 14:31
Official
Good Day Muneer, 
 
As per your discussion with our consultant, please note that your contracts have been successfully cancelled and your query is resolved.

Should you have any further queries please feel free to email us.

Kind Regards, 

Mondo Team