SM
Selebogo M
1 reviews | Active since Dec 2014
11 Dec 2020, 15:48
Mondo is clueless
Had my upgrade approved on 25/11. To this day I still have not received my device. Contacting Mondo is a waste of time. They have no clue of what service. Every "service" consultant you speak to tells you a different lie. MTN should drop Mondo and go back to the way they used to handle online orders (unless of course someone is getting money under the table for keeping them)
Helpful (0)
Replies (6)0
Replies (6)
Mondo's replyOfficial
11 Dec 2020, 15:51Good day Selebogo,
Thank you for taking the time to write to us.
Kindly note one of our dedicated consultants will be in contact with you.
Regards
The Mondo Team
Thank you for taking the time to write to us.
Kindly note one of our dedicated consultants will be in contact with you.
Regards
The Mondo Team
Best regards,
Mondo's reply11 Dec 2020, 15:51
Official
Good day Selebogo,
Thank you for taking the time to write to us.
Kindly note one of our dedicated consultants will be in contact with you.
Regards
The Mondo Team
Thank you for taking the time to write to us.
Kindly note one of our dedicated consultants will be in contact with you.
Regards
The Mondo Team
Best regards,
SM
Selebogo M's updateReviewer Update
11 Dec 2020, 15:52Dedicated to what exactly? You guys are hilarious.
SM
Selebogo M's update11 Dec 2020, 15:52
Reviewer Update
Dedicated to what exactly? You guys are hilarious.
Mondo's replyOfficial
11 Dec 2020, 16:06Good day Selebogo,
As discussed with our consultant, please note that we have escalated your query to the relevant department.
We will revert with feedback.
Regards
The Mondo Team
As discussed with our consultant, please note that we have escalated your query to the relevant department.
We will revert with feedback.
Regards
The Mondo Team
Best regards,
Mondo's reply11 Dec 2020, 16:06
Official
Good day Selebogo,
As discussed with our consultant, please note that we have escalated your query to the relevant department.
We will revert with feedback.
Regards
The Mondo Team
As discussed with our consultant, please note that we have escalated your query to the relevant department.
We will revert with feedback.
Regards
The Mondo Team
Best regards,
SM
Selebogo M's updateReviewer Update
11 Dec 2020, 16:21If I had a cent for everytime I have been told "we have escalated your query to the relevant department"...
SM
Selebogo M's update11 Dec 2020, 16:21
Reviewer Update
If I had a cent for everytime I have been told "we have escalated your query to the relevant department"...
Mondo's replyOfficial
11 Dec 2020, 16:23Good day Selebogo,
We apologize for the inconvenience caused.
We have request for our team to prioritize the request and our team will revert with feedback.
Regards
The Mondo Team
We apologize for the inconvenience caused.
We have request for our team to prioritize the request and our team will revert with feedback.
Regards
The Mondo Team
Best regards,
Mondo's reply11 Dec 2020, 16:23
Official
Good day Selebogo,
We apologize for the inconvenience caused.
We have request for our team to prioritize the request and our team will revert with feedback.
Regards
The Mondo Team
We apologize for the inconvenience caused.
We have request for our team to prioritize the request and our team will revert with feedback.
Regards
The Mondo Team
Best regards,
Mondo's replyOfficial
23 Dec 2020, 17:18Good day Selebogo,
Your application cancellation has been actioned as per your request.
We apologize for the inconvenience caused.
Your query will be closed.
Should you have any further queries please feel free to call or email us.
Regards
The Mondo Team
Your application cancellation has been actioned as per your request.
We apologize for the inconvenience caused.
Your query will be closed.
Should you have any further queries please feel free to call or email us.
Regards
The Mondo Team
Best regards,
Mondo's reply23 Dec 2020, 17:18
Official
Good day Selebogo,
Your application cancellation has been actioned as per your request.
We apologize for the inconvenience caused.
Your query will be closed.
Should you have any further queries please feel free to call or email us.
Regards
The Mondo Team
Your application cancellation has been actioned as per your request.
We apologize for the inconvenience caused.
Your query will be closed.
Should you have any further queries please feel free to call or email us.
Regards
The Mondo Team
Best regards,