AM
Akhona M
1 reviews | Active since Aug 2019
01 Feb 2022, 14:08
Mondo is bull****!
Mondo is a ****!! ****** *********. I ordered a device in December, i clearly stated that I'd like a dual sim phone. They delivered a single sim phone, i asked to return the device as it is not what i wanted until today I'm still waiting and they keep debiting my account.
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Mondo's replyOfficial
01 Feb 2022, 14:38Good day Akhona,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO178097
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO178097
Regards,
The Mondo Team
Mondo's reply01 Feb 2022, 14:38
Official
Good day Akhona,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO178097
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO178097
Regards,
The Mondo Team