AZ
Asive Z
1 reviews | Active since Nov 2021
23 Nov 2021, 11:12
Mondo is a **** with MTN!!!
I need my contract issue fixed with you and MTN because I don't have any active contract with you guys or MTN so please! I have been patient for over 5 months now and nothing has been done by Mondo or MTN.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
23 Nov 2021, 11:22Hi Asive,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO154104
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO154104
Regards,
The Mondo Team
Mondo's reply23 Nov 2021, 11:22
Official
Hi Asive,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO154104
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO154104
Regards,
The Mondo Team
Mondo's replyOfficial
05 Jan 2022, 14:01Hi Asive,
Trust you are well.
Please note that your MTN cancellation has been done.
Your query will now be closed.
You may contact our Customer Care Team for further enquiries.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Your query will now be closed.
You may contact our Customer Care Team for further enquiries.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's reply05 Jan 2022, 14:01
Official
Hi Asive,
Trust you are well.
Please note that your MTN cancellation has been done.
Your query will now be closed.
You may contact our Customer Care Team for further enquiries.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Your query will now be closed.
You may contact our Customer Care Team for further enquiries.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
AZ
Asive Z's updateReviewer Update
31 Jan 2022, 10:55Hi guys, this matter is not resolved. MTN took me to VVM attorneys and they sending me SMS and emails demanding payment.
AZ
Asive Z's update31 Jan 2022, 10:55
Reviewer Update
Hi guys, this matter is not resolved. MTN took me to VVM attorneys and they sending me SMS and emails demanding payment.
Mondo's replyOfficial
22 Feb 2022, 16:08Hi Asive,
Please note that a credit request has been sent to the MTN team.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Please note that a credit request has been sent to the MTN team.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply22 Feb 2022, 16:08
Official
Hi Asive,
Please note that a credit request has been sent to the MTN team.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Please note that a credit request has been sent to the MTN team.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team