AP
Avy P
1 reviews | Active since Oct 2020
24 Aug 2021, 21:28
Mondo is a ****. Stay away
I took an mtn data contract with Mondo and they delivered two wrong simcards. I have been trying to cancel the contract from june even today. Im not getting any Joy. Mtn is busy deducting from my account.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
25 Aug 2021, 13:05Hi Avy,
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132729
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132729
Regards,
The Mondo Team
Mondo's reply25 Aug 2021, 13:05
Official
Hi Avy,
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132729
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132729
Regards,
The Mondo Team
Mondo's replyOfficial
27 Aug 2021, 11:59Hi Avy,
Trust you are well.
Please provide us with your contact number in order to call you regarding the above query.
Regards,
The Mondo Team
Trust you are well.
Please provide us with your contact number in order to call you regarding the above query.
Regards,
The Mondo Team
Mondo's reply27 Aug 2021, 11:59
Official
Hi Avy,
Trust you are well.
Please provide us with your contact number in order to call you regarding the above query.
Regards,
The Mondo Team
Trust you are well.
Please provide us with your contact number in order to call you regarding the above query.
Regards,
The Mondo Team