BM
Barrie M
1 reviews | Active since Oct 2020
10 Mar 2021, 10:31
Mondo is a ****
I had a small data contract with them which I did not know about. They reviewed internally and agreed I had not entered into any contract. They agreed it was likely **********. They confirmed they had cancelled and would refund. This was April of 2020....now they have " renewed "it. Do NOT DEAL WITH THESE PEOPLE ! Customer service I appalling and ( if you can ever get hold of them ) they simply lie to you.AVOID AT ALL COST !
Helpful (0)
Replies (5)0
Replies (5)
Mondo's replyOfficial
10 Mar 2021, 11:04Hi Barrie ,
Please note that we have attempted contacting you with no success.
Kindly advise what is the best possible time to contact you.
Regards,
Mondo Team
Please note that we have attempted contacting you with no success.
Kindly advise what is the best possible time to contact you.
Regards,
Mondo Team
Mondo's reply10 Mar 2021, 11:04
Official
Hi Barrie ,
Please note that we have attempted contacting you with no success.
Kindly advise what is the best possible time to contact you.
Regards,
Mondo Team
Please note that we have attempted contacting you with no success.
Kindly advise what is the best possible time to contact you.
Regards,
Mondo Team
Mondo's replyOfficial
10 Mar 2021, 13:37Hi Barrie ,
Please note that we have attempted contacting you with no success.
Kindly advise what is the best possible time to contact you.
Regards,
Mondo Team
Mondo's reply10 Mar 2021, 13:37
Official
Hi Barrie ,
Please note that we have attempted contacting you with no success.
Kindly advise what is the best possible time to contact you.
Regards,
Mondo Team
BM
Barrie M's updateReviewer Update
10 Mar 2021, 13:42Contact me now. I was on a conference call.
BM
Barrie M's update10 Mar 2021, 13:42
Reviewer Update
Contact me now. I was on a conference call.
BM
Barrie M's updateReviewer Update
10 Mar 2021, 13:44I have a dozen references from you people. Contact me now or at least answer on your support desk. I held on for 56 MINUTES today... No response
BM
Barrie M's update10 Mar 2021, 13:44
Reviewer Update
I have a dozen references from you people. Contact me now or at least answer on your support desk. I held on for 56 MINUTES today... No response
Mondo's replyOfficial
15 Mar 2021, 11:50Hi Barrie ,
As per your email communication with our team, we have submitted the upgrade reversal and this request was actioned successfully.
This query is resolved on Mondo's side.
Our team has requested for MTN to deactivate your line as per your request with you in copy.
MTN will keep you updated on the progress of this.
Regards,
Mondo Team
Mondo's reply15 Mar 2021, 11:50
Official
Hi Barrie ,
As per your email communication with our team, we have submitted the upgrade reversal and this request was actioned successfully.
This query is resolved on Mondo's side.
Our team has requested for MTN to deactivate your line as per your request with you in copy.
MTN will keep you updated on the progress of this.
Regards,
Mondo Team