1 reviews | Active since Apr 2017
Mondo is a **** and I'm cancelling my deal with you.
I've never been frustrated by a service provider like this before.. I signed up via Facebook ad to take up the Huawei B315 20GB router and you guys were quick to call me back and debit my R149 then suddenly you guys send sms about a 5GB. And until today I haven't received this stupid package and to make things worse, I inboxed you on Facebook and until today no response.
I know you'll respond by saying I'll be contacted shortly, like you've been responding to everyone else that's unhappy about your service. Just be advised that before end of business today I will reverse my debited amount through my bank and block you guys.. I can't keep paying for something I haven't received. It's Pathetic. When I call you guys, it rings nonestop no one answers, due to high call volumes.
Good Day Lindiwe,
Thank you for raising your query with us.
We have tried contacting you regarding delivery however it says that your number does not exist.
I have tried emailing you however it bounced back. Kindly provide me with a number that we can contact you on.
Regards,
Mondo Team
Good Day Lindiwe,
Thank you for raising your query with us.
We have tried contacting you regarding delivery however it says that your number does not exist.
I have tried emailing you however it bounced back. Kindly provide me with a number that we can contact you on.
Regards,
Mondo Team
Good Day Lindiwe,
As per our conversation, your query has been resolved.
Should you require further assistance, you can contact us on ***.
Regards,
Mondo Team
Good Day Lindiwe,
As per our conversation, your query has been resolved.
Should you require further assistance, you can contact us on ***.
Regards,
Mondo Team