Mondo is a great **** in partnership with Mtn

Item: Mondo
Rating: 1
Author: queen M

Mondo collected the defective device about a month ago but have not canceled my contract as promised. As a result mtn is charging a huge amount for a device I do not have.

My right as a consumer have been violated by Mondo and Mtn to a point that i am not sure whether they don't care because I am a Black customer.

Helpful (0)

Replies (1)

Mondo's replyOfficial

01 Oct 2021, 07:14

Hi Queen,

Trust you are well.

Thank you for taking the time to write to us about your MTN cancellation.

Please note that your cancellation is in progress and once we receive feedback, we will advise you accordingly.

We do apologize for the delay and inconvenience caused.

Case Number: RCO129920

Regards,

The Mondo Team

Mondo's reply01 Oct 2021, 07:14

Official