CJBj
Corneluis Johannes Blignaut janblig
1 reviews | Active since Apr 2023
27 Apr 2023, 09:59
Mondo is a bunch of ****s and not helpful
Sales people lie to you that you get 20g port to your number but it do (don't) happens. Then thy don't want to help to fix the problem . Send you that the promotion department will fix it 19/04/23 but still not a word from them till today. I call them at least tree time a week. Not sure if they are willing to help
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
28 Apr 2023, 08:15Good day Corneluis,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO381708
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO381708
Regards,
The Mondo Team
Mondo's reply28 Apr 2023, 08:15
Official
Good day Corneluis,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO381708
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO381708
Regards,
The Mondo Team
Mondo's replyOfficial
05 May 2023, 14:09Hi Corneluis,
Trust you are well.
We have looked into your query and we are unable to proceed with a number port, as the system does not allow us to.
Due to this, we are unable to load the benefits onto your existing number.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
We have looked into your query and we are unable to proceed with a number port, as the system does not allow us to.
Due to this, we are unable to load the benefits onto your existing number.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Mondo's reply05 May 2023, 14:09
Official
Hi Corneluis,
Trust you are well.
We have looked into your query and we are unable to proceed with a number port, as the system does not allow us to.
Due to this, we are unable to load the benefits onto your existing number.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
We have looked into your query and we are unable to proceed with a number port, as the system does not allow us to.
Due to this, we are unable to load the benefits onto your existing number.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team